Our Proven Track Record & Success
Our service excellence is defined by measurable, data-driven, and reliable Key Performance Indicators (KPIs).
Every milestone we achieve reflects our unwavering commitment to healthcare safety. CET Thailand takes pride in being a key driving force behind the success of leading hospitals and clinics nationwide, ensuring their medical systems consistently operate at international standards.
Proven Performance & Reliability Metrics
100%
Operational capability in comprehensive medical equipment engineering and maintenance.
95%
Successful first-time resolution rate across all service and repair requests.
24 Hours
90% of repair and corrective jobs successfully completed within 24 hours.
8 Minutes
Rapid response time within 8 minutes for emergency technical and repair calls.
0.1%
Less than 0.10% repeat failure rate on previously repaired devices and locations.
+95%
Client satisfaction rating based on official annual healthcare feedback surveys.