Comprehensive Clinical Engineering Services
More Than Just Maintenance:
We Maximize the Lifespan of Your Equipment
Service Models:
On-Demand Maintenance & Calibration Services
1. On-site support provided by certified engineering specialists, available Monday – Friday (08:00 AM – 05:00 PM).
2. Advanced QR Code digital tracking system for seamless medical equipment registration and inventory management.
3. Meticulous execution of scheduled preventive maintenance and calibration plans.
On-Site Hospital Engineering Unit Deployment
1. Stationary deployment of a dedicated expert engineering team at your facility, active Monday – Friday (08:00 AM – 05:00 PM).
2. 24/7 Call Center support ensuring round-the-clock technical assistance on weekends and public holidays via +66 (0) 65-919-9300.
3. Comprehensive lifecycle management encompassing repairs, troubleshooting, inspections, preventive maintenance, calibration, and centralized medical asset administration.
Standard Scope of Work
- Register and catalog all medical equipment using a digital QR Code system.
- Classify medical devices by operational risk level in accordance with ECRI standards.
- Develop annual preventive maintenance plans for all medical equipment based on OEM and ECRI guidelines.
- Perform rigorous electrical and operational safety inspections for all medical devices.
- Execute scheduled preventive maintenance and calibration according to the approved plan.
- Generate comprehensive summary reports on maintenance and calibration outcomes.
- Provide advanced failure diagnosis and expert corrective repair services.
- Maintain and compile complete equipment service histories using a CMMS system.
- Prepare quick-reference user manuals and guidelines for high-risk medical devices.
- Provide daily operational readiness checklists and forms for high-risk equipment.
- Deliver tailored user training and medical device safety education for healthcare staff.
- Develop a comprehensive 5-year medical equipment replacement and capital planning strategy.
- Monitor and cross-check medical device safety alerts and manufacturer recalls.
- Submit comprehensive monthly medical equipment maintenance and repair summary reports.
- Conduct periodic customer satisfaction surveys to continually enhance service quality.
